Privacy Policy

Privacy Policy
Last updated: 4 August 2025

At Navaia, we respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights.

1. Who We Are

Navaia Ltd is a UK-based business offering coaching, retreats, and adventure experiences. Our website is: www.navaia.co.uk

2. What Data We Collect

We may collect:

  • Your name and email (e.g. when you fill out a contact form or sign up for a newsletter)

  • Usage data (via analytics tools)

  • Booking or payment details (if you book an experience or retreat)

3. How We Use Your Data

We use your data to:

  • Communicate with you

  • Send updates or newsletters (with your consent)

  • Manage bookings and services

  • Improve our website and services

4. Who We Share Data With

We never sell your data. We may share it with:

  • Email marketing tools (e.g. Mailchimp, ConvertKit)

  • Payment processors (e.g. Stripe, PayPal)

  • Website analytics services (e.g. Google Analytics)

5. Cookies

We use cookies to improve your experience. You can disable them in your browser settings.

6. Your Rights

You have the right to:

  • Request access to your data

  • Ask us to correct or delete it

  • Withdraw consent for marketing
    To do so, email: matthewnorth@navaia.co.uk

7. How We Store Your Data

We use secure systems and reputable service providers to store and manage your information safely.